Our refund policy is designed to be fair while protecting the custom nature of our work.
Because our services are custom, digital, and performance-based, we do not offer refunds once work has started or deliverables have been provided.
Once creative work, strategy, ad setup, or consultations begin, no refunds will be issued.
Initiating a chargeback without contacting us first is considered a breach of terms. We reserve the right to dispute and take legal action against fraudulent claims.